Superstorm Sandy roared into our lives following more than a week’s worth of warnings. Warnings are great and give you time to prepare, cross your fingers, and fret about your contingency plans.

But why fret about your contingency plans?

You can be sure they work. And don’t you owe it to yourself to be confident?

Think about it - If a key system component or an entire site fails, your contingency plans have to work. Period.

Because if the plans fail, your entire solution may completely malfunction, drop all current calls, shut down incoming calls & transactions across all your touchpoints, and paralyze customer contact altogether. Think of the impact on you & your company - upset customers, lost revenue, ulcers, and your career up in smoke.

So don’t fret. Try out those plans – here’s how you do it.

The simplest and most effective way to ensure your contingency plan works is to test it under real load while simulating infrastructure failures or a disaster within your system. IQ Services’ Business Continuity and Disaster Recovery Testing process provides real traffic to rigorously exercise your system so you know what happens at every step of the contingency plan.

IQ Services provides real traffic to your systems via voice, Web, fax or e-mail. Traffic volume can be as great or small as you require. Once your systems are loaded with real traffic, you disable system elements or even entire sites in any fashion you choose, exercise your contingency plans and validate your recovery procedures. IQ Services’ patented testing technology is used to determine the outcome of every call and browser session.

Exercising your systems under adverse conditions is easy and accurate. With Business Continuity and Disaster Recovery Testing, you have control over the volume of traffic, the pace of the test and the elements of your system that are functioning or temporarily disabled. You end up with a clear and comprehensive look at how your system will react under conditions simulated during the test. You learn exactly what your customers will experience in the event of a disaster.

So why fret? Just prove it. And you’ll be able to look the storm in the eye with confidence.

IQ Services’ Business Continuity and Disaster Recovery Testing gives you confidence your contingency plans & procedures are solid, which in turn protects your customer relationships, service levels and your career.

Thanks to IQ Services for the article.