Bell Canada Enterprises (BCE) yesterday completed its acquisition of Axia NetMedia Corporation, the Calgary-based operator of SuperNet, the Alberta broadband network connecting thousands of provincial and municipal offices, Indigenous communities, schools, libraries, healthcare institutions, businesses and ISPs throughout the province. In addition ...

 Are you launching a new contact center and thinking of running a load test to make sure it works? Load Testing is not just about throwing 100 or 1,000 or even 10,000 calls at a solution to see what happens. That's taking the "let's see if this breaks it!" approach, and like I've mentioned before, that becomes a self-fulfilling prophecy. Many ...

 More and more organisations are struggling to keep up with the rapid IT developments and the increasing number of attacks. One thing is for sure, neither are going to get any less. That is why it is important to implement a strategy and solutions that are flexible and scalable in order to continuously anticipate changes. In terms of secu...

In the past few years, open-source software (OSS) has experienced a real boom. Driven from its free availability and the spirit of dedicated communities, OSS managed to spread like a wildfire and made its way into various sectors: healthcare, science, engineering, and the food industry, just to name a few. It is no wonder as the benefits are tempti...

 Come join Telnet Networks and ProfiTap at Data Connectors in Montreal being held at Hotel Omni Mont-Royal on September 6th. This Cyber Security Conference will feature vendor displays and educational speakers discussing current cyber-security issues such as cloud security, email security, VoIP, LAN Security, wireless security and more. We wil...

Turn on any "techy" TV show or movie these days and you are bound to see some reference to hackers trying to break into corporate or government networks by breaching firewalls. While many of the scenarios are unrealistic as they are portrayed onscreen, the real-life battle between security vendors and hackers does go on. In their effort to defeat t...

As hybrid IT migration escalates, 65 percent of IT teams are responsible for resolving cloud issues, according to 11th annual State of the Network Study. ​ VIAVI released the results of its 11th annual State of the Network global study. Findings demonstrate that a significant portion of enterprise IT teams are unsure how to handle cloud migration c...

The internet has grown to a point where we cannot imagine life without it. From the beginning of the 21st century, we've seen an incredible growth in the amount of people that have access to the internet, with around 40% of the world population having an internet connection today. In 1995, it was less than 1%. While mankind benefits enormously from...

Canadian rural fixed-wireless broadband operator Xplornet yesterday revealed that it will launch 4G LTE mobile network services in Manitoba this autumn under the Xplore Mobile brand. Xplornet obtained mobile 700MHz/1700MHz/2500MHz frequencies for the province in March 2017 in a windfall from Bell Canada's takeover of Manitoba Telecom Services, unde...

Organizations typically consider two figures when attempting to calculate the cost of a ransomware attack: the ransom demand and the cost of recovering data. But more goes into restoring a system than those two factors, judging from the recovery efforts organizations mounted following recent ransomware attacks. Temporary staff increases, consu...

When we talk about the business value of a tool or a system that (at first point) may seem like a "nice to have" or "helpful but not absolutely necessary" technology or system, it is good idea to start this discussion by putting some things in perspective. Business in this day and age depend on ensuring (at least) confidentiality, integrity and ava...

How well does your company communicate internally? Specifically, how well do your IT departments communicate with each other? Enterprises typically contain four or more IT sub departments (Security, Network Operations, Virtual DC, Capacity Planning, Service Desk, Compliance, etc.) and it's quite common for them to be at odds with each other, even i...

Everything happening on the network is time sensitive, that's why timestamps are extremely important when we're talking about packet capture and analysis. This feature can not only prevent and analyze cyber attacks, but it can also allow you to examine trends and network latency.  Network packet timestamping can be used to investigate various ...

It's quite easy to overlook the Domain Name System (DNS) and the critical role it plays across the internet and in local intranets. This is largely because, despite our everyday reliance on DNS, it is basically transparent to users and it's taken for granted that it will just work. When an ordinary person opens a web browser and types in something ...

The last decade has brought a paradigm shift in computing systems from single processor devices whose performance plateaued to distributed computing systems. In distributed systems, nodes execute concurrently with limited information about what the other nodes are executing at the moment. Thus, a fundamental problem in distributed sy...

Solution Strengths comprehensive solution for Configuration, Performance and Fault Management unified code base eliminates need for fault prone module/product integration ultra scalable architecture, nothing gets added that could impact scalability End-to-End awareness delivers automated dependencies, root cause and delivers massive automation benefits ROI in months, not years A truly ‘‘VendorAgnostic“ Solution supports many different network hardware manufacturers, including Cisco, Huawei, Juni...

Mike Penacchi shows us how to use the SPAN mode of the ProfiShark while determining and comparing the latency introduced by a Microtik configured to use NAT; determining the latency that a device adds to the network can be difficult. In this video, Mike with Network Protocol Specialists, LLC; shows how the ProfiShark can be used to a...

According to research conducted by Enterprise Management Associates in October of 2016, 41% of IT personnel spend over 50% of their time working on network and application performance problems. Additional research cited by ExtraHop shows that tactical network data loses 70% of its value after 30 minutes. This makes the speed and accuracy of monitor...

​ Customers are the lifeblood of any business, and for many companies, your contact centre is the front line for interacting with these customers.Despite the importance, few companies have a comprehensive disaster recovery and business continuity plan in place for their contact centre. Many back-office functions can be performed by employees from t...

Ransomware continues to garner headlines. However, this particular blight appears to be abating. Since 2015, the number of ransomware families and variants has decreased by about 50 percent. For organizations fighting this threat, this means that ransomware is no longer the in vogue malware.At the height of ransomware attacks in 2015, anyone who wa...