This webinar from InfoSim discusses the challenges we face when we need to monitor industrial IoT devices, SDN and IT infrastructure.   Industrial IoT devices is the use of Internet of things (IoT) technology in collecting sensor data in the many area’s that companies need to collect data.  The use of this technology can result in serious technical challenges, in monitoring 10 of 1000’s of devices. When we asked end users some of the specific challenges they face we receive...

Provincial Canadian full-service telco SaskTel, controlled by the Saskatchewan government, is now permitted to sell 49% of its shares under a new law which was passed last week. The legislation (via ‘Bill 40’) allows the provincial government to sell up to 49% of any ‘Crown corporation’ (including SaskTel) without triggering a public referendum. However, CTVNews quotes Dustin Duncan, the minister responsible for SaskTel, as saying: ‘SaskTel is not for sale, but Bill 40 would allow the potential ...

  The Canadian Radio-television & Telecommunications Commission (CRTC) has begun a consultation to hammer out the details of its planned CAD750 million (USD551 million) five-year broadband fund for rural and underserved areas, which will ultimately be designed to supersede Canada’s existing basic telephony subsidy scheme. Interested parties should make initial submissions to the consultation by the end of June, with final submissions scheduled for the end of November. Thanks to TeleGeog...

April 25, 2017  Bell Canada claims that its network is the first in North America capable of delivering quad-band LTE Advanced (LTE-A) services, which it says will deliver mobile broadband speeds of up to 750Mbps with the addition of 256 QAM (quadrature amplitude modulation) technology. Bell CTO Stephen Howe said: ‘Bell delivered North America’s first tri-band LTE-A mobile service in 2015, and we’re proud to announce today that we’re first to successfully implement not only quad-band LTE-A ...

21 Apr 2017 The Canadian Radio-television and Telecommunications Commission (CRTC) yesterday issued its latest judgement upholding the principles of net neutrality, ruling that cableco/mobile operator Videotron must desist from offering unlimited online music streaming from Spotify, Google Music and other selected providers to its wireless customers without it counting against their data allowances (a practice known as zero-rating) by 19 July. As reported by Reuters, Quebec-based Videotron argue...

  According to Forrester Research, Customer Experience (CX) is the number one priority for business and technology leaders*.  This eBook was developed to assist organizations in their quest to deliver a better customer experience.   Where the challenge of delivering an omni-channel service, in a multi-channel world, has never been more complex.  We look at these 5 areas What is the age of the customer?Enter the e-contact center.Achieving a 360° customer view.Four keys to...

Canadian cableco Shaw Communications’ cellular division has renamed itself from Wind Mobile to Freedom Mobile, whilst disclosing that it will launch a 4G LTE network on 27 November. Freedom’s revamped website says that Toronto and Vancouver will receive its LTE services first, whilst it will upgrade all its other existing 3G network coverage areas to 4G by autumn 2017. ‘Complete’ LTE coverage of the Greater Toronto and Greater Vancouver area is scheduled for spring 2017, whilst national and US L...

{jcomments on} Detecting Phantom Devices on Your Network So you run a network discovery and you notice devices that you are not familiar with. A phantom device is a device that is unmanaged that should be monitored by your Network Management System (NMS) It seems these devices show up even though you have processes in place to prevent this type of behavior. These could be devices connected to the wrong network, printers, BYOD etc. A phantom device is invisible to you so you are unaware of the de...

Canada’s largest mobile operator by users, Rogers Communications, has revealed a plan to discontinue the brand of its subsidiary Mobilicity whilst moving all of Mobilicity’s remaining 150,000-plus subscribers to the Rogers budget sub-brand Chatr, reports Canadian website MobileSyrup. Effective 15 August 2016, Rogers will cease activating new Mobilicity connections, whilst sometime in the autumn it will begin migrating Mobilicity customers to Chatr, where they will be offered a ‘comparable’ packa...

Spectracom has released version v5.4.1 for SecureSync and 9400 Series Time Server. This update is mandatory for all units running v5.0.2 learn more Release v5.4.1 includes some the following features: Enhanced support for multi-GNSS constellation: BeiDou + future firmware update to Galileo (hardware dependent)Ethernet monitoring allows the user to observe network traffic across portsNTP peer preferenceVarious improvements in software performance and clock discipliningAdded support for NTP Anycas...

The increasing density, complexity and expanse of modern networking environments have fueled the ongoing debate around which network analysis and monitoring tools serve the needs of the modern engineer best - placing Packet Capture and NetFlow Analysis at center-stage of the conversation. Granted, both can be extremely valuable tools in ongoing efforts to maintain and optimize complex environments, but as an engineer, I tend to focus on solutions that give me the insights I need without too much...

InterComms talks to Marius Heuler, CTO Infosim®, about Infosim® StableNet® and the management and orchestration of SDN and NFV environments Marius Heuler has more than 15 years of experience in network management and optimization. As CTO and founding member of Infosim®, he is responsible for leading the Infosim® technical team in architecting, developing, and delivering StableNet®. He graduated from the University of Würzburg with a degree in Computer Science, holds several Cisco certifications,...

Swedish-based technology giant Ericsson has renewed its agreement with privately-owned Atlantic Canada-based quad-play operator Eastlink to expand and upgrade its 4G LTE and 3G HSPA mobile networks. The agreement is an extension of the two companies’ current contract. Eastlink will continue utilising Ericsson Evolved Packet Core equipment and the Swedish firm will remain as the multi-service cableco’s exclusive supplier for radio access network equipment for an additional three years. Matthew Ma...

Canadian cableco Shaw Communications has agreed to acquire a 100% interest in cellco Wind Mobile for approximately CAD1.6 billion (USD1.163 billion). The takeover, if completed, would be the first foray into the mobile sector for Shaw, which vies closely with Rogers Communications for the title of Canada’s largest cable broadband provider, and previously aborted a planned cellular network rollout of its own, opting to sell its spectrum instead. Shaw’s CEO Brad Shaw declared yesterday: ‘The acqui...

Watermelons are beautifully green on the outside. But if you had never seen one before, you might be deceived into thinking the whole fruit is the same color. It wouldn't be until you cut it open that you'd come to find the inside is a deep, juicy red. Even though it may sound odd, watermelons are a fitting analogy for metrics in the IT world. It's easy to get a false sense of comfort by glancing at your dashboard. It often presents a large number of indicators that give off a welcoming green gl...

Infosim®, the new leader in network performance management, today announced that it has been selected as the supplier of choice to consolidate the IT infrastructure performance monitoring capabilities at Athenahealth. Following an extensive evaluation of the performance management market, the organization identified StableNet® as the only vendor capable of offering a single comprehensive view of the performance and capacity of its IT infrastructure in one unified solution, and with the highest l...

Infosim Global Webinar Day How can you Benefit as a MSP from StableNet Business Offers, Pricing Opportunities & Technical Features   Peter Moessbauer, Strategic Alliances Manager with Infosim® discusses the opportunities StableNet® provides to Managed Services Providers This Webinar will provide insight into: Technical Aspects (Architecture, Security, Scenarios)Operational Aspects (Support, Documentation, Accounting)Commercial Aspects (Target Clients, Licen...

Because what you don't record can hurt you Making sure your call centre monitoring solution is working properly is an ongoing challenge. Whether it's legal, healthcare, or financial services, large organizations need recordings to satisfy compliance requirements and to resolve legal disputes with customers. Financial institutions, which I'll focus on for the sake of this blog post, greatly depend on having all interactions recorded accurately and stored in an easily accessible manner. Contracts ...

NMSaaS Webinar November 24th at 2:00pm EST Are you tired of "Tool Sprawl" and large CAPEX intestments when trying to deliver Enterprise network Management for Network Monitoring, VoIP Monitoring and Config Management to your organization?  This Wedinar will provide an in depth demonstration on how to move your enterprise network to the cloud using the following solutions: Network ManagementVoIP monitoringConfiguration ManagementNetFlow Monitoring  

The holiday rush is just around the corner!  Your companies contact centre is bracing themselves for the deluge of traffic in the lead up to the end of the year and the busiest shopping period on the planet. It is the mad rush before the holiday Seasons. Even with the most sophisticated planning and science around expected peak traffic and sustained loads, there will always be that one scenario you could not foresee ... OR COULD YOU? What if you had the ability to accurately simulate the wa...